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8th February, 2024
Our Ref: RG/10B/926
TO: All Directors of Training/Human Resource Managers
All CIA Members
Dear Administrators,
We most respectfully invite you to attend the above workshop in accordance with the following details:
INVITATION AS PARTICIPANT AT A 3-DAY OPEN WORKSHOP TITLED: ESSENTIAL SKILLS AND COMPETENCIES IN ADMINISTRATION FOR EFFICIENCY
WORKSHOP RATIONALE
In today’s fast-paced business environment, efficiency is key. Whether you are looking to streamline your personal life or boost productivity at workplace, improving your efficiency can make a big difference.
Administration roles today require a variety of skills and competencies to help develop and build relations with internal staff, external partners and stakeholders. In a highly competitive economic environment like ours, these skills and competencies are really important.
Failure to provide an efficient and effective administration in any organization (both public and private sectors) could mean bad organizational performance.
Organizations in various sectors of the economy face challenges and in some cases, struggle for effective and efficient performance and competition with other organizations in delivering their important services.
The ability of an organization to produce the desired results is largely dependent on the quality of the administration and attributes that its leadership possesses. Some of these are the ability to work under pressure, strong organizational skills, effective communication skills, attention to details, experience with technology and vision toward the success of the organization, etc.
This workshop is designed to equip participants with the essential administration skills which will enhance their performance and the support they will offer their team, department and managers in achieving desired results.
WORKSHOP OBJECTIVES
At the end of the workshop, participants will be able to:
- enhance their communication and interpersonal skills for greater efficiency and effectiveness;
- manage time efficiently and achieve more within a given timeline;
- be assertive while also build good rapport with their colleagues;
- apply skills and knowledge to improve the overall administration within the organization;
- apply planning and organizing skills to achieve tasks;
- delegate efficiently and effectively;
- work effectively under pressure;
- demonstrate strong organizational skills; and
- leverage on technology to enhance operational efficiency.
WORKSHOP CONTENT
- Essential Administration Skills for Organizational Efficiency: An Overview
- Effective Time Management for Organizational Success
- Effective Problem –solving and Decision-making in workplace,
- Effective Delegation, Communication and Interpersonal Skills for Organizational Success
- Leveraging on Administration Tools, Techniques and Technology for Organizational Success.
TARGET AUDIENCE
Employers of Labour, CEOs, Administrators, Accountants, Auditors , Regulatory Compliance Officers, Risk Managers, General Managers, Heads of Departments, Purchasing Managers, Marketing Executives/Managers, Finance Directors/ Managers, Directors, Top/Senior Executives, Team Leaders, and Civil Servants in all Public Establishments of the Economy.
LEARNING METHODOLOGIES
Lectures, discussions, syndicate work, case studies and exercises, audio-visual aids will be used to reinforce these training/learning methods.
DURATION: THREE (3) DAYS
DATE: MARCH 20 – 22, 2024
VENUE: CENTRE FOR MANAGEMENT DEVELOPMENT (CMD), LAGOS
TIME: 9 AM – 4 PM DAILY
WORKSHOP FEE AND PAYMENT PROCEDURE
• CIA MEMBERS — N85,000
• NON MEMBERS — N100,000
This fee covers Training Materials, Tea/Coffee, Lunch, Workshop Folders, and Certificate of Attendance. Participants are expected to pay cash direct into any of the following Institute’s Bank Accounts:
• First Bank of Nigeria Plc: (Account No. 2012238864)
• Zenith Bank Plc: (Account No. 1010155991)
• Account Name: Chartered Institute of Administration
Please forward your payment details to the Principal Administrative Officer, Exams/Training; Adm. Seyi Williams, FCIA; Tel. No. 08035026955; 08068900846 or the National Secretariat Tel. No. 08091505837 immediately after payment for further action. Kindly bring your deposit slip to the venue on March 20, 2024 in exchange for official receipt.
Your cooperation will be highly appreciated.
Yours faithfully
Adm. Ugochukwu Azubuko, FCIA
Chairman, Management Consultancy and Training Committee
For: REGISTRAR/CHIEF EXECUTIVE